Building
Get answers to your most common questions about our services, approach, and how we can help protect your business without the complxity typically associated with cybersecurity.
We provide managed IT, security, and cloud services across Microsoft 365, AWS, Google Workspace, Cloudflare, and 1Password — with specialized support for compliance, automation, and AI readiness.
We work best with cloud-native or cloud-forward organizations. We’re not a great fit for companies with heavy on-premises infrastructure, legacy desktop applications, or formal GRC-driven programs.
Standard support is Monday through Friday, 9am to 6pm Eastern. 24/7 support tiers are available for critical environments.
Not at all. Every service is available à la carte. Bundles just offer a simplified and cost-effective way to get multiple services together.
Yes. You retain full control and access over your environment. We never gatekeep credentials, charge offboarding fees, or restrict ownership of your systems.
We’re a service-first partner, not just a tool. We bring expert guidance, real human support, and hands-on implementation. Tools can help, but they don’t replace judgment, planning, or incident response.
We handle identity and access management, security hardening, monitoring (via Defender), Intune/Endpoint protection, automation, and compliance alignment — all tailored to your business.
No, we’re currently BYOL (bring your own license). We’ll help you manage what you already have.
Yes. We specialize in securing Microsoft 365 environments with DLP, Conditional Access, and Microsoft Defender policies.
Most Microsoft 365 environments are fully onboarded in 2 to 4 weeks, depending on complexity.
We manage identity and access (via Entra ID or other IdPs), security monitoring, compliance hardening, baseline configuration, and cost optimization.
Yes. We design AWS environments to align with SOC 2, HIPAA, and HITRUST, and offer ongoing support for audits and security reviews.
Yes. We build secure access architectures that account for Identity Center outages, Conditional Access failures, and offline contingencies.
Absolutely. We support multi-account, multi-org environments with centralized identity, permissions, and governance models.
We manage identity, user lifecycle, security monitoring, policy enforcement, and integration with third-party tools. We also automate workflows using Google Apps Script or external platforms.
Yes. Many companies run hybrid environments to take advantage of the benefits of multiple platforms. We offer unified visibility and access across all platforms (additional services may be required).
Yes, but only via Microsoft InTune. We include mobile and device policy support, including basic endpoint management options where needed.
We cover DNS, page rules, WAF policies, Zero Trust network access, TLS enforcement, analytics, and more.
Yes. We design Cloudflare Access rules and Zero Trust gateways to protect web apps, admin panels, and SaaS tools.
Yes. We manage automatic TLS, key settings, and end-to-end encryption policies in Cloudflare.
We handle vault creation, access policies, federated identity (e.g., Entra ID), credential lifecycle management, alerting, and more.
Yes. We help configure 1Password’s policy engine to enforce MFA, device restrictions, and password hygiene at scale.
1Password includes breach monitoring through its built-in Watchtower feature, which checks your saved credentials against known breach datasets like Have I Been Pwned. While not a full dark web scanner, it alerts you to exposed logins and password reuse — and we help ensure it is configured and reviewed regularly.
Not yet. For now, all 1Password services are BYOL — bring your own license.
We help you assess whether your environment, data, and workflows are prepared for AI. From there, we define what should be automated, what should be AI-powered, and what shouldn't.
We help design, test, and integrate AI-driven workflows and tools — including copilots, bots, and API-based AI functions. We also support AI prompt design and integration governance.
Yes — and we often recommend automation over AI where appropriate. We help you make the right call between simple automation and complex AI.
We offer part-time/fractional CIOs, CISOs, CTOs, CAIOs (Chief AI Officers), and other strategic leadership roles.
Most engagements start with a credit-based or retainer-style agreement, scoped to your needs. Pricing is flexible and aligned to value delivered.
Our FEL leaders work in parallel with service delivery, often setting strategic goals and ensuring alignment between IT, security, and compliance teams.
We support SOC 2, HITRUST, HIPAA, and other cloud-aligned frameworks. We specialize in helping startups and growing businesses get audit-ready quickly.
Yes. We help you leverage cloud-native tools — like Microsoft Purview, AWS Config, and other platform-native features — to simplify evidence collection and map activities to your compliance controls. We focus on configuration and enablement, not custom pipelines (yet).
Yes. We implement risk registers, incident response workflows, and control libraries — either using your tools or ours.
Our most common bundles are:
Yes. Bundles are priced for efficiency and often include implementation discounts and strategic planning sessions.
Bundles are 12-month minimum contracts, with discounts for longer terms. Implementation costs are 50% up front, 50% at completion. Support-only services are month-to-month unless otherwise scoped.
Yes. We support discounted rates for qualified non-profit and public sector organizations — ask us for more details.
No. We’re transparent about all costs up front. Implementation fees are clearly scoped, and offboarding is always included — no surprises.
We make offboarding painless. You retain full ownership of your systems and data, and there are no hidden migration fees.
