- I became the IT department the day I fixed the printer.
- Nobody actually owns our Microsoft tenant.
One front door, and a named engineer owns every request that comes through it.
One accountable team runs the lot on a single platform, with the right tools working behind them.
What we run
Follow the circuit down the page. At each stop, what people actually say about the problem, and what we do about it.
One front door, and a named engineer owns every request that comes through it.
Joiner, mover, and leaver run as one process, with approvals routed to whoever owns the call.
Detection and response runs across every layer, handled in view so you watch it happen.
SOC 2, HIPAA, and HITRUST evidence stays current, so the next review starts from ready.
Every open risk carries an owner and a status, updated as the work moves.
Vendors and technology are reviewed and tracked, so governance keeps pace with the stack.
A fractional CISO, CIO, CTO, or CAIO owns the strategy, with the whole program visible behind it.
We close the oversharing first, then set baselines on the tools you keep.
Also running
The math
A year, before anyone is paid to operate any of it. We run the whole stack as one function for one accountable retainer; the efficiency of operating many programs on one platform lands back with you.
How we run it with you
Every service in the orbit runs on one operations platform, staffed by our team and open to yours. It is included, it is where the work shows up, and the efficiency it creates is shared.
Every plan comes with the operations platform. It is where you watch the work happen and reach the people doing it, not another console to buy and run.
Because we operate your work in the same platform you watch, nothing is lost translating between a vendor's tools and yours. One system, one record, one team.
Running many programs on one platform lowers what it takes to operate yours. That efficiency is real, and it keeps your retainer predictable.
The team inside
The console here is the same one our operators work in all day. Your queue is worked by people with titles, schedules, and shifts, and you see the same rows they do.
Queues like this one have operators behind them, every shift.
Every row here has a name on it.
Why it holds up
When something matters, a named person owns it and answers for it. You know who they are, you can reach them, and they do not change every time you open a request.
A flat retainer, a published structure, and a written cap on the annual escalator. You can read the whole pricing page before anyone calls you.
One engagement, measured
As White Star Software’s product moved deeper into financial services and healthcare, enterprise buyers began applying production-vendor expectations, and a 200-question audit took eight months to close. Cloud Sentry took over the TechOps and SecOps layer; two enterprise security cycles have since run on a repeatable response framework instead.
8 months → weeks
Enterprise security audit turnaround
“Cloud Sentry didn’t feel like a vendor from day one. They felt like a part of our company.”
Platforms We Manage
We architect, monitor, and secure the platforms you already run.
Thirty minutes with the people who would run your queue. Bring your current tool bill if you like; we will walk the comparison together.
Published structure, a written annual escalator cap, and an entry rung you can start today. Read the whole page before anyone calls you.
For the operated partnership: the full function, scoped in a conversation about what you run today and what it costs you.
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