You've outgrown your MSP. You're still not an enterprise account.
Too big for one, too small for the other
Two categories of vendor serve Microsoft-heavy companies today, and neither was built for a few hundred employees.
Traditional MSP support
Built for the company you used to be
Ticket queues and generalist coverage got you here. They were sized for a smaller environment, not a Microsoft estate with hundreds of employees and a board that asks about security posture.
Enterprise-priced security vendors
Built for deployments in the thousands of seats
Seat minimums sized for a much larger deployment, and a quoted number that has a way of moving once the scoping call happens. The commercial model was never built for a few hundred seats.
Both categories are optimized for a different company than yours. The rest of this page is about the space in between.
What right-sized looks like
Three things a company at your scale should expect, and rarely gets from either category above.
Named operators
A real team, not a rotating queue. The engineers who join your onboarding calls are still the ones running your identity, devices, and cloud tenants a year in.
See managed ITOne cross-domain platform
Identity, devices, cloud, security, and compliance, visible in one system instead of scattered across the four or five vendors a growing company usually accumulates.
Explore the platformTransparent, published commercial terms
A plan structure you can read before a call ever happens, sized for a few hundred seats and published the same way for every company at your scale.
See plansSecurity and compliance, from the same operators
The people running your identity, devices, and cloud tenants also handle managed detection and response across endpoint, identity, cloud, and email, correlated and triaged by operators against the coverage tier you choose. It is one team's work, not a hand-off to a separate security vendor.
Where your framework work depends on how we operate your environment, inherited controls maps which control families move onto our side of the line, and security and compliance covers the frameworks themselves, from SOC 2 to HIPAA.
One estate, one system
Identity, devices, cloud, security, and compliance. One system, not five vendors.
The platform is the front door for everything we run: access requests, tickets, evidence, and the incidents our operators are working, in a system sized for a few hundred employees rather than built for a much larger enterprise and scaled down to fit.
See the terms, or meet the team.
A published plan structure sized for your estate, or the full operated partnership end to end.
Published structure with a written annual escalator cap, sized for a few hundred seats, not a few thousand.
Named operators and one accountable lead, with the scope of what we take on stated plainly.